This is our first time engaging Coolman Aircon and it was CNY day 4. Technician Mohi came punctually and attended to our aircon issue. He is knowledgeable and very efficient, he cleaned up after his job is done. Our aircon is running well again 👍
Very good Aircond service. Thank you.
Sally Lee
The servicing technician Mohi is a very responsible guy. Tks.
bouledogue 0902
Professional and honest vendor, punctual and provide advice on what needs to be done unless necessary. Value for money too, will engage again!
Yet dunhui
Good job by Mohi for general servicing
Yeo Zhiyong
Great job! Thoroughly clean indoor outdoor unit in a professional manner. The technicians, Mohi, and the team know very well what to be done and consult me with best options before proceed with the job. Will continue to engage the team here for the next servicing. Thank you!
Wakanda Engineering
Indisputable before and after photos following a chemical wash. Coolman did a great job. Responsive on WhatsApp, and workers who were diligent in cleaning my unit and then cleaning and packing up after. Price wise comparable to what’s on the market.
Joel Young
Friendly and efficient!
Lois Tan
Quick in responding after we message them. We are grateful and thankful for Mohi for their professional service. Well done and recommended.
雷爷
I would not recommend Coolman to my worst enemy. The initial quotation was not clear on the number of units we had to pay for. When asked to clarify, the customer service simply insisted it was already stated therein (it was not). We needed urgent assistance with our air-conditioning leak and proceeded in any case. Unsurprisingly, we were made to pay more than we expected. The service crew was ok. Well, that's what we thought. 2 months in, our air-conditioning has leaked again. We raised this with the customer service and were offered a free check 2 days later. When we explained that we needed an earlier slot, we were crudely informed "first come first serve". We asked him to explain clearly what he meant, which he/she did not. Fascinatingly, we were offered an even later slot. I went back to my regular air-conditioning guy and will never hire Coolman ever again. Reply by Coolman Aircon: Dear Shawn Tan We received a WhatsApp message on 9 October 2025, 8.37pm and reported need a aircon service, we managed to reply at same day, 8.38pm and arranged service on 10 October 2025 with 4pm - 6pm slot. For 4 units, price is $85 for general servicing. This 4 units pricing was ready mentioned clearly. But, you still repeating " The other 4 units normal servicing will be $85 in total? " and " The $85 is total for 4 units right? And not each unit $85 x 4? " Please note that before we closed the deal, we did mentioned that this $85 package might not be 100% can settle your water leaking problem if it was due to clogged badly. On 6 December 2025, Saturday, 7.04pm, we received a WhatsApp message in group and reported water leaking again, we managed to reply a message at 7.17pm and would like to arrange a free checking on 8 December 2025, Monday, 2pm - 4pm as we rest on Sunday. However, you reply a message at 10.54pm and need a service asap. Please note that our servicing slot is first come first serve basic as we are small company. Unless you are interesting, then we will reserve slot for you. On 7 December 2025, Sunday, 8.43am, we received a WhatsApp message again, Unfortunately, that slot are taken by others customer already, then, we only can offer 4pm - 6pm instead. Sorry for the inconvenience caused, we already try our best to reply your message on Saturday after 7pm and Sunday early morning 8.44am to make a necessary arrangement. Best Regards, COOLMAN AIRCON SERVICING PTE LTD
